To return to the applications at any time, open up Microsoft Remote Desktop via your Dock or Launchpad.įor Call Center Admin for Managers and Supervisors, click here.Parallels Client allows you to use your virtual apps & desktops, delivered through Parallels Remote Application Server.

Double-click an application to launch it - you may be prompted to enter your Emerson credentials again to authenticate.

Please note: these apps may take a moment to load.

The remote applications available to you should then populate in a new window, including apps like IBM SPSS, Avaya Agent Desktop, and Internet Explorer.Enter your Emerson credentials (firstname_lastname), an optional Friendly Name and click Add. Click the drop down next to User Account and select Add User Account.In the Add Workspace pane, only type: to see the following:.Open up the application and click Workspaces at the top of the screen, then click Add Workspace.Click Get next to Microsoft Remote Desktop to install the application. Search for Microsoft Remote Desktop in the search bar in the upper left-hand corner of the screen.Please connect to the Emerson VPN before starting the install To return to the applications, open up Microsoft Remote Desktop via your Dock or Launchpad.Please note: these apps may take a moment to load on the first try. The remote applications should then pop up in a new window, including apps like Avaya Agent Desktop and Internet Explorer.Click “Add” on the next screen and the new Workspace will appear.Click the drop down next to User Account and select “Add User Account.” Enter your Emerson credentials, an optional “Friendly Name” and click “Add.”.In “Add Workspace”, only type: to see the following:.Open up the application and click Workspaces at the top of the screen, then click “Add Workspace”.

Enter “Microsoft Remote Desktop” in the search bar in the upper left-hand corner, then click Install on the app.

Click on the Emerson IT Self-Service Icon on your Mac’s launchpad.

If you are installing this on an Emerson-managed machine yourself, you will require either Administrator privileges or assistance from a Help Desk technician.

For this install and If you are accessing Microsoft Remote Desktop from off-campus, make sure to connect to the VPN first.

Parallel 2x client