outlook 2013 autocomplete not working auto scheduling

If the same user that can’t get free busy information can also not set up an “Out of Office” message, the problem is in the connection to Exchange Server.Flush the DNS on the machine (at cmd prompt: ipconfig /flushdns).

Delete and recreate the user profile on the machine that is unable to see free/busy information.Note: Deleting from the Auto-complete usually involves moving to the name on a drop down list and hitting the delete key or all of the auto-complete entries can be cleared by going to the File tab, clicking Options, Mail, Send Messages and then clicking on the 'Empty Auto-complete List' button. Try deleting their names from the auto-complete / suggested contacts list.Resolutions - (these are distinct/separate things to try, NOT sequential steps) The solutions below were derived from this link. If they can view free/busy times in OWA but not the Outlook desktop client, this confirms that it is not an issue on the Exchange side or with the sharing permissions of the owner of the calendar.Īnd lastly, these solutions are likely to work when the user can open/view others' free/busy times intermittently - for some users but not others.

For administrators troubleshooting this, give yourself full access permissions to that user's mailbox, open their calendar in your own Outlook, and check the sharing properties to make sure they're set to 'View Free/Busy times.'Īlso, to verify that this is a problem with Outlook for the person trying to schedule the meeting, have them log into Outlook Web Access and try scheduling the same meeting with the same person. NOTE - Solution #1 below turned out to be the winner when most recently encountered here at Cairn.īefore attempting any of these possible solutions, verify that the user/owner of the calendar whose permissions are not show actually have their default permission set to 'View Free/Busy times.' That is how most users should already be set, but there have been times when that was not the case. I will detail several of them here as things to try if this comes up again. There are numerous possible reasons with corresponding solutions. Posted by Blair Benjamin, Last modified by Blair Benjamin on 2:48 PMīackground - On occasion, it has been reported that a user is trying to schedule a meeting and when using the Scheduling Assistant in Outlook, they are unable to view the other person's free/busy times.

Outlook 2013 autocomplete not working auto scheduling